***NOTICE Regarding Shop Operation During Austin's Shelter-in-Place Mandate***
Due to Austin's Shelter-in-Place mandate as a result of the Corona virus, the Tone I/O Shop will be closed to the public, except for coordinated deliveries and pickup for repair items, as of 3/25 and will remain closed until the mandate has been lifted. We will continue to work on all amplifiers and pedals currently in the repair queue during this period.
If you have an amplifier or pedal that you wish to have serviced or repaired during this period, we ARE accepting service/repair drop-offs at the shop. We require that you contact us ahead of coming in so that we can provide you with instructions for where/how to deliver and payment of our up-front bench fee which we will conduct by sending you an invoice to pay online ahead of your delivery. Or, you may ship your item to the shop. Please contact us via email at firstname.lastname@example.org ahead of shipping your item to us for coordination.
For completed repair items, we will reach out to each customer to discuss options for shipping items back to their owners if they wish for us to do so.
Also, You can still purchase items from us via our Reverb store - https://reverb.com/shop/toneio
We will continue to ship out purchased items such as amplifiers, speakers, and pedals within 24-48 hours of purchase.
Thank you for your business and support, and stay safe out there!
The Tone I/O Shop is conveniently located in North Central Austin just East of the Hwy 183 and Burnet Road intersection.
Tone I/O Shop Hours:
Monday-Friday: 11:00 am to 6:00 pm
Saturday: 11:00 am to 2:00 pm
For inquiries regarding Amplifier repair services, our current inventory of products for sale, or if you have gear you are looking to sell, please submit your inquiry using the contact form below and we'll get back to you shortly. We look forward to hearing from you!