Service and Repair

Dear Valued Customers and Fellow Musicians,

Unfortunately it has become increasingly difficult financially to keep operating the Tone I/O repair and retail shop, and as such, I have made the difficult decision to permanent close the physical brick and mortar shop and no longer offer repair and retail services at its location.

**I will continue building and supporting Tone I/O hand-wired guitar amplifiers, which can still be ordered through the Tone I/O online marketplace.**

The final day of shop operation will be Friday, December 5th. 

• We are no longer accepting new submissions for repair
• All Items currently in the repair queue are being prioritized for completion by no later than Wednesday, December 3rd. Customers can still track status in the ticket queue through the ticket portal. I will reach out to notify each customer when their pending repair is complete.
• All completed repairs must be picked up no later than Saturday, December 6th. Arrangements will need to be made for any items to be picked up after that date.

***Access Online Service Ticket Portal***

Orders for Tone I/O hand-wired amplifiers can be made through the Tone I/O Marketplace. Builds time for amplifiers will remain to be 5-6 weeks.

Questions regarding current pending service completion, or Tone I/O amplifier sales or support can be emailed to info@toneio.com.

Thank you sincerely for your incredible support and patronage over the years. It has been a pleasure to provide repair services for the Austin music community, and I look forward to continuing to build high quality Tone I/O hand-wired amplifiers and custom builds going forward.

THANK YOU!!!

-Adrian